Our Commitment to You
We want you to love your saree! If for any reason you're not completely satisfied with your purchase, we offer hassle-free replacements to ensure your complete satisfaction. Please note that we offer replacements only - no refunds.
We provide product replacements instead of monetary refunds to ensure you get the perfect saree for your needs.
Replacement Timeframe
You may request a replacement within 1 day of delivery, provided the saree meets our replacement conditions.
Replacement Conditions
- Saree is in original condition
- All tags and labels attached
- No signs of wear or alteration
- Original packaging included
- No odors (perfume, smoke, etc.)
- Manufacturing defects or damage
- Wrong item sent
- Size or color discrepancy
- Customized or altered sarees
- Items worn or washed
- Sarees with missing tags
- Items damaged by misuse
- Sale or clearance items
- Requests after 15 days
- Change of mind without defect
How to Request a Replacement
Contact Our Team
Email us at replacements@sareestore.com or call +91 98765 43210 to initiate your replacement request. Please have your order number ready.
Quality Check & Approval
Our team will review your request and may ask for photos. Once approved, we'll send you replacement instructions and a prepaid return label.
Send Back the Item
Pack your saree securely in the original packaging and ship it back using our prepaid return label.
Receive Your Replacement
Once we receive and inspect your return, we'll ship your replacement within 3-5 business days.
Replacement Options
Same Product
Replace with the exact same saree if available in stock
Similar Style
Choose a similar saree of equal or higher value
Store Credit
Receive store credit to use on any future purchase
Processing Timeline
- Request Review: 1–2 business days
- Return Processing: 2–3 business days after we receive the item
- Replacement Shipping: 3–5 business days
- Total Time: 7–10 business days from request approval
Need Help?
Our customer service team is here to help with your replacement needs! We're committed to ensuring you get the perfect saree.